Account & Customer Success Manager
Feel like you have a lot more to give if just given the chance? Do you get energy from building customer relationships, with business outcome as your guiding star?
Feel like you have a lot more to give if just given the chance? Do you get energy from building your customer relationships, with business outcome as your guiding star? Then you might be the one to ensure our customers' success by driving our customer engagements and opportunities.
With the purpose to drive people and technology to be better together, we think that innovation is crucial; whether we are designing a new datacenter or integrating a self-service portal with the cloud. We believe that in order to achieve the most efficient, innovative and happy teams, diversity is key. Combining different personalities, experiences, backgrounds and skills allow us to build something larger than we could ever do individually. A proud and successful team comes from giving each team member the freedom and responsibility to own your time.
About the job
From recent events around the world, ranging from pandemic outbreaks and semiconductor shortage to political instability, digital transformation is now of the upmost importance. The market is now at a tipping point, where companies have realized that they need to be built for constant high-speed adoption of emerging technology in order to adapt to a disruptive world. But they do not know how, and that's where you come in.
With absolute and thorough support from our senior pre-sales, you will:
- Find and drive outcome-based sales opportunities in data center, cloud infrastructure, automation and digital transformation
- Develop customer success plans by understanding new and existing customers' business drivers, expected business outcomes and map those to our services and offering
- Maintain a high level of relevant domain knowledge
- Work closely with our partners
- Make presentations to executives and decision-makers
Our customers are mainly midsize and large enterprises, where our fastest growth is digital transformation services within the large enterprises segment. Our engagements with customers are significant, outcome-based and long-term, which means you will be building trustful long-term relationships. By your side will always be a team with a customer success leader, architects, advisors and engineers.
About you
It’s more important where you’re going than where you’re at. We do however expect you to have a background within IT sales and a solid interest in technology.
You know the dynamics in speaking with tech, management and executives. We think that it might help to have experience from MEDDICC or similar structured sales methodologies.
You have an entrepreneurial mindset and take responsibility along the full sales cycle. You feel comfortable making decisions on your own and prefer planning your own time. With determination and proactivity you work towards targets and goals.
About us
Companies are constantly adapting, evolving and transforming to meet the new market demands, expectations and realities. Since 2015, Miradot has helped companies to increase the speed at which they can adopt new technologies and thus adapt to an increasingly disruptive world. The underlying machinery is digital transformation.
Miradot is a leader in digital transformation with the highest competence in automation, cloud connectivity, data centers and networks. With determination, we explore new technologies with potential and impact, with which we transform companies and authorities by inspiring, visioning, implementing and automating.
Is this the opportunity for you? Do you have what it takes?
- Locations
- Gothenburg, Stockholm
- Remote status
- Hybrid Remote
For us, it is essential that Mondays are not blue.
We know that drive and motivation comes from within. In order to find your motivation, you need to be able to control your own development.
We also believe that you need to feel in control of your own time and know that your team supports you whenever you need it.
We will not ask you to account for every hour or how you choose to plan your days. We believe you are capable of this yourself. To put it simply, we trust you and your judgement.
Together
What we do for our clients is problem solving, and we believe that problems are best solved together. As an employee, you should never feel alone, not in problem solving and not in delivery to clients. We believe in the power of working together.
That's why we work hard to achieve knowledge sharing, even between different teams. We also work together to find ways of working that fits us as individuals. It is something we believe that needs to be worked on, and talked about, on a regular basis.
Innovation
We want to constantly keep exploring new technologies, to do that we need to be curious and constantly strive for development. This means that we actively listen to each other and respect each other's opinions.
We aim to always be proud of what we do together, that's when we thrive.
We believe that all of us that are working at Miradot can become our best version of ourselves when we have a good time at work and feel supported by each other.
Or - as we put it; "det ska vara gött att jobba"*
*Swedish for "working should be a pure joy"
About Miradot
Companies are constantly adapting, evolving and transforming to meet the new market demands, expectations and realities. Since 2015, Miradot has helped companies to increase the speed at which they can adopt new technologies and thus adapt to an increasingly disruptive world. The underlying machinery is digital transformation, which is our back alley.
Miradot is to be the leading partner in digital transformation with the highest competence in automation, cloud connectivity, data centers and networks. With determination, we explore new technologies with potential and impact, with which we transform companies and authorities by inspiring, visioning, implementing and automating.
Account & Customer Success Manager
Feel like you have a lot more to give if just given the chance? Do you get energy from building customer relationships, with business outcome as your guiding star?
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